Shipping and Delivery

Payment Methods:

Online Credit Card Processing:

  • VISA
  • MasterCard
  • American Express
  • Discover Card

PayPal – PayPal payments accepted via our online check out system.

All residents of Canada are subject to the applicable taxes of their province.

Note: Tax rates for group breaks have already been included in the price.

Also Note: Due to potential fraudulent purchases, when placing an order with a credit card on relikks.com the billing and shipping address must match. If the billing and shipping address do not match we reserve the right to cancel the order.

Shipping:

Canada – Ontario & Quebec

  • Orders Over $200 – FREE*
  • Orders Under $200 – $8 Flat Rate
  • 2-3 Business Days (Depending on Distance from our Location)
  • Includes Tracking & Insurance

*Before Taxes. Not in combination with Group Break Purchases.

Canada – All Other Provinces/Territories

  • Orders Over $200 – FREE
  • Orders Under $200 – $12 Flat Rate
  • 3-7 Business Days (Depending on Distance from our Location)
  • Includes Tracking & Insurance

United States

Boxes:

  • $20 Flat Rate ($5 per each additional item)
  • 5-10 Business Days (Depending on distance from the Border)
  • Includes tracking & insurance

Cases:

  • $35 Flat Rate ($5 per each additional item)
  • 5-10 Business Days (Depending on distance from the Border)
  • Includes tracking & insurance

NOTE: When using PayPal we will only ship to confirmed addresses. When using a credit card we will only ship if the billing and shipping address matches.

Upper Deck Authorized Internet Retailer Rules

As an Authorized Internet Retailer for Upper Deck we are only able to sell newly released Upper Deck products within Canada until 1 year after the release date of the product. If you reside in the United States and attempt to purchase any Upper Deck products before the 1-year deadline, your order will be cancelled and refunded.

Shipping & Returns

We strive to ship out all orders placed via our website the following business day, however, some orders may take longer to process.

We will not accept returns on any products unless the item was damaged during shipment, in which case we will do an exchange. If damaged, the item must be returned within 14 days of delivery with a copy of your invoice. In the event that a returned order has any packaging, manuals, accessories or other items missing, the return will be refused. Shipping charges are non-refundable; however, we will refund your original shipping cost if you are returning an item because of an error on our part, or if the item was damaged during shipment.

All sales are final. Returns will not be accepted under any circumstances unless there was an error on our part, or the item was damaged during shipment. If there was an error on our part with the shipment or the item was damaged during shipment we will offer an exchange. Refunds will not be issued under any circumstances. If there is an error with the purchased item, you must contact us within 48 hours of receipt of shipment. If you do not contact us within 48 hours of receipt of shipment we will not allow a return of the item under any circumstances.

Note: All orders are subject to a 24 to 48 hour handling time before shipment. Orders are possibly subject to delays or errors. Listed above are the average delivery times but are only estimates, not guaranteed delivery times. Possible delays include but are not limited to weather, customs, holidays, product demand or human error.

Also Note: Relikks will not be held responsible for any manufacturer defects including damaged cards, printing errors or missing cards from new/sealed card boxes or cases. If a customer encounters any of these defects they will need to contact the manufacturer’s customer service department directly to resolve the issue. Contact information for the manufacturer is most often located directly on the box. If any additional information is needed by the manufacturer, Breakaway will furnish this information upon request.

Group Break Shipping

All “hits” from our group breaks are shipped out once a week free of charge. Hits will be shipped through standard letter mail. If you would like tracking/insurance to be added there will be an additional cost (contact us for details). All numbered base cards (The Cup, SP Game Used etc.) are considered “hits” and will be shipped free of charge. Regular base cards (Series 1, SP Authentic etc.) will not be shipped unless requested. If you request to have your base cards shipped there will be an additional shipping & handling fee.

Payments sent for group/box/case breaks are absolutely non-refundable under any circumstances.

Pre-Order Shipping

Products marked as “pre-order” on our website will be shipped out on the manufacturer’s release date noted on the product page. Please note that release dates are subject to change. If the release date is changed it will be updated on this product page. Please check back frequently for updates.

If multiple pre-order items with different release dates are ordered at the same time, all items on the order will be held until the item with the latest release date becomes in stock. This also applies to pre-order items ordered at the same time as in-stock items.

Cancellations & Refunds

If you wish to cancel an order, you may request by contacting us via our website ‘Contact Us’ page. You must cancel your order before your item has been shipped. If we do not receive and process your cancellation request before we ship your order, we will not accept the cancellation request.

PLEASE NOTE: All refunds are subject to a 3% transaction fee surcharge. If a refund is requested you will be issued a refund in full minus 3% of the total including tax and shipping charges